Last updated: January 2024
Breeze-ferret is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
Information We Collect
We collect information that you provide directly to us when you:
- Submit enquiry forms on our website
- Correspond with us via email
- Engage our research services
- Subscribe to communications from us
The types of personal information we may collect include:
- Name and contact details (email address, postal address)
- Professional information relevant to your enquiry
- Project details and research requirements
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on site
- Referring website address
- Device information
This information helps us understand how visitors use our website and improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate about projects and deliver research outputs
- To improve our website and services
- To comply with legal obligations
- To protect our legitimate business interests
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract: Processing necessary to fulfil our contractual obligations to you
- Legitimate interests: Processing necessary for our legitimate business purposes, provided these do not override your rights
- Consent: Where you have given specific consent for particular processing activities
- Legal obligation: Processing required to comply with applicable laws
Data Sharing
We do not sell your personal information to third parties. We may share information with:
- Service providers who assist with our operations (subject to confidentiality agreements)
- Professional advisers such as lawyers and accountants
- Regulatory authorities when required by law
Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Typical retention periods are:
- Enquiry data: 2 years from last contact
- Client project data: 7 years from project completion
- Website analytics: 26 months
Your Rights
Under data protection law, you have rights including:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request limitation of processing
- Portability: Request transfer of data to another organisation
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified through our website. We encourage you to review this policy regularly.
Contact Us
For questions about this Privacy Policy or our data practices, please contact:
Breeze-ferret
14 Broadcast Lane
London, W1T 4HQ
United Kingdom
Email: [email protected]
Complaints
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.